Itel Mobile has ignited a new promotion in Uganda, offering free phone replacements and 50% off all Smartphone repairs. In partnership with Carlcare, Itel Smartphone users will enjoy a couple of services headlined by free replacements, and 50% off critical hardware replacements/servicing.
Inclusively, the promotion is focused on customers with faulty Smartphones aligned to broken Screens, malfunctioned charging systems, swollen batteries and rusty speakers on selected device models.
Aside from fixing faulty components at a discount, customers that purchased Itel Smartphones in the past 100days get a full guarantee cover. This means, faulty phones with Non-Customer errors or damages will be replaced for new copies at no cost (Free).
However, the promotion is only open to a bunch of Itel releases from the A-Class, P-Series, and S-Series manufactured in 2018, 2019, or 2020. For older phones (2017 and below), a cost will be carried forward for repairs, due to scarcity in hardware.
Eligible Itel Smartphones
Apparently, all eligible smartphones qualify for a 50% Discount On Screens, Motherboard & Battery Replacements. Likely, free software upgrades ranging from firmware to operating system recoveries are offered at no cost.
But as a spicer to the already ongoing promotion, Itel mobile offers free Smartphone Sanitizing/Cleaning for all Walk-In customers as a COVID19 safety measure, and encouragement nut to keep safe at all participating Carlcare Service centers.
Participating Carlcare Service centers
| Location | Address | Contact |
|---|---|---|
| Kampala | Carlcare Service Center at Kampala road The Prism plaza just next to E-Tower level 5 | 0775244743 |
| Mbale | Carlcare Service Center at Mbale Republic Street, Plot N0.2, 1st Floor, Shop N0.2b; On MTN Building (Opposite UCHUMI) Mbale Uganda | 0706815965 |
| Lira | Carlcare Service Center at Lira Plot No.27 Olwol Road; Opposite Daily Fresh Bakery Lira Town-Uganda | 0703266184 |
| Arua | Carlcare Service Center at Arua 2nd Floor, Room U012, Plot 19/21 Adumi Road Uzuu Plaza (next to KCB Bank ) Arua Uganda | 0703349987 |
| Mbarara | Carlcare Service Center at Mbarara Shop Fr1A Byabagambi Aaron Ebenezer Arcade next to Crane Restaurant Plot 6 High Street Mbarara | 0779977428 |