In Uganda, getting swift customer care assistance apart from roaming on a telco’s support lines is by visiting a service center. Within a single service center, you can get swift services including SIM purchases, replacements among data and voice services.
Africell Uganda as the 3rd most popular mobile operator has its official service center shops spread throughout the country for quick customer service delivery.
Though the telco doesn’t have many outlets as compared to rival providers like Airtel and MTN, it has its major shops set in strategic regional trade points.
In Kampala, the telco has a variety of shops led by its Headquarters at Clement Hill RD in Nakasero. Then, Entebbe, Mukono, Mbarara, Jinja, Arua have accessible Africell shops linked to swift service delivery, and here is the complete list with their respective addresses.
The List of Africell Shops (Service Centers) Locations and Addresses in Uganda
| Africell Shop Name | Physical Street Address |
| Head Office (main service center) | Clement Hill Road, Plot 28-30, Kampala |
| Kampala Road | Kampala Boulevard Building |
| Kabalagala | Opp Equity Bank Kabalagala |
| Wandegeya | Plot 240, Makerere Hill Road |
| Bugolobi | Village Mall, Ground Floor Near Shell Bugolobi |
| Nakawa Capital Shoppers | Capital Shoppers, Ground Floor, Ntinda |
| Forest Mall Lugogo | Forest Mall 2nd Floor |
| K’la Downtown Old Taxi Park | Plot 1/2/3 Ben Kiwanuka Road, Shoprite Downtown |
| Entebbe | Plot 24, Kampala Road Entebbe |
| Mukono | Plot 46, Kampala Road, Mukono Opp Bata Shop |
| Mbale | Upland House, Cathedral Avenue, Mbale |
| Mbarara | Plot 35, Mbarara High Street, Mbarara |
| Arua | Arua Town, Gulam Close |
| Masaka | Plot 4, Shop 8h Kampala Road, Masaka |
| Gulu | Nehru Road, Gulu |
| Jinja | Plot 49c Main Street, Jinja |
| Hoima | Plot 23 Main Street – Next to Johns Stores, Hoima |