Since 2020 when COVID19 struck the world, service simplicity has become a key concern for major mobile users in Uganda. In a bid to work towards this goes, the Airtel Uganda *100# menu is now improved with all services offered by the telco integrated into the shortcode.
Previously, you needed to know all Airtel shortcodes in order to use a particular service you may want, now, the new Airtel Uganda *100# menu addresses that by making atleast 90% of their products and services available through this single shortcode.
First, Airtel rolled out announcements to attract users towards this new improved menu, and now that it’s fully implemented, you can access most of its services through the menu. Similar to the 100 toll free customer care line, the Airtel Uganda *100# menu is one that is easy to remember as its relatable to the customer help line.
Services under the new Airtel Uganda *100# menu
| Airtel *100# Services | Shortcode |
|---|---|
| All Services | *100# |
| My Pakalast | *100*0# |
| Voice and Data Bundles | *100*1# |
| Airtel Money | *100*2# |
| Beerako (Borrow Airtime) | *100*3# |
| Device Offers | *100*5# |
| Smart Plans | *100*6# |
| Broadband Internet Offers | *100*7# |
| Airtel Business | *100*8# |
| My Account | *100*9# |
| Freaky Friday | *100*10# |
As per the new Airtel Uganda *100# menu, it’s now easy to find all services you need by simply entering the shortcode in your phone’s dial pad. For example, just in case you forget Airtel uses the *185# code for Airtel money by mistaking it with *165# for MTN Mobile Money, then, you can simply dial *100*2# to access the service.
In summary, Airtel is continuously improving its service offers, and that is a good gesture for users who have little or no clue about most of the services it offers. With the new *100# menu, every user will be able to access what they need in no time, for now, this MTN Uganda could follow this path by improving their *160# alternative.