MTN is currently the leading mobile telecommunications provider in Uganda. The telco’s success can be easily attributed to its employee force being an equal employer like many other private companies in the country.
Today, the telco has promoted one of its longest-serving employees Ms. Juliet Nsubuga who joined the company 16 years ago. Having risen through various ranks, Juliet has now joined the four women force that makes up MTN’s top-line leadership.
As the new General Manager Wholesale and Carrier Services, Ms. Nsubuga will manage telecom to telecom partnerships as well as infrastructure services to other telecommunication providers.
Commonly, her role will be tamed to ensuring breathing partnerships with other telcos like Airtel, Africell, Lyca, UTL, Smile, among others, to facilitate a smooth user experience for the telco’s customers.
Additionally, her obligation will be to ensure that the telco’s infrastructure is right, services are great, and channels of delivery are robust to serve the customers directly or indirectly.
With over 20 years of sales and marketing experience, Ms. Nsubuga is an associate member of the Chartered Institute of Marketing (CIM-UK), holds a Master’s degree in Economic Policy and Planning and a bachelor’s degree in Business Administration from Makerere University Kampala.
Her previous roles at MTN Uganda include: Senior Manager Sales Operations, Senior Manager Business Sales, and Manager Government Sales.
On the telco’s Wall of fame, Ms. Nsubuga was part of the team that initiated and deployed electronic airtime distribution that replaced physical scratch cards. Through the project, electronic airtime distribution was easily adopted to by customers when Government through UCC banned the use of Scratch Cards to load airtime.
Historically, Ms. Nsubuga started her career in Sales and Marketing from different management and executive positions in the Petroleum, Fast Moving Consumer Goods (FMCG), and Telecommunication industries for Global and Multinational organizations prior to joining MTN Uganda.
Progressively, her legacy is tamed to maximum footfall and revenue for the brands she has worked for. Hence, her career change at MTN Uganda won’t only benefit the telco, but also attract better customer value.