Here is the full list of MTN Service Centers in Uganda

MTN service centers provide real-time support to common customer inquiries related to SIMCard, Voice, and data queries. As the Yello telco flexes with an “Everywhere you go” slogan year in year out, it has a wide catalog of service centers across Uganda.

Notably, the telco has its highest number of service centers located within Kampala. The rest of the central region further hosts service centers in Entebbe, Masaka, Mityana, Mubende, among other areas.

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Further to the West, East, and North, the telco still has a section of service centers located in strategic towns to support customers within specified reachable areas in the region.

In most cases, when your SIMCard misbehaves, the telco’s customer care agents refer you to the nearest service center based on your location. And so, depending on your area code, here is a full list of MTN Service centers you need to note in Uganda.

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MTN Service Centers in the Central Region

Service CenterAddress
Crested Tower Service CenterKampala Crested Towers, Nile Avenue
Kyaggwe Road Service CenterMukwano Mall, Wakiseka Kyaggwe Road
Lugogo Mall Service CenterShoprite Lugogo Mall, Jinja Road
Downtown Shoprite Clock TowerShoprite Ben Kiwanuka Street
Kampala Road Service CenterKampala Road next to Blouvard Kampala
Lugogo Forest Mall Service CenterGround Floor Lugogo Forest Mall
Acacia Mall Service Center1st Floor Acacia Mall, Kira RD Kamwokya
Bugolobi Village Mall Service Center1st Floor Village Mall Bugolobi, PortBell RD
Entebbe Victoria Mall Service CenterGround Floor Victoria Mall, Entebbe Airport RD
Airport Service CenterArrivals Lounge, Entebbe Airport
Greater Masaka Service CenterNyendo, Masaka

MTN Service Centers in the Eastern Region

Service CenterAddress
Jinja Service CenterCasino building, Lubus Road
Mbale Service CenterMbale Town, Plot 41, Republic Street

MTN Service Centers within the Northern Region

Service CenterAddress
Gulu Service CenterGulu Obote Avenue, Plot 15, Nehru Road, Lira
Lira Service CenterPlot 47 Adumi Road, Opp Opportunity Bank
Arua Service CenterOrasea Complex, Arua Town
Masindi Service CenterPlot 28-30 Masindi Port Road, Masindi
Moroto Service CenterPlot 21, Lia Street, Moroto Municipality

MTN Service Centers in the Western Region

Service CenterAddress
Mbarara Service CenterPlot 5, High Street Mbarara
Fort Portal Service CenterBaguma Crescent, Lugard Road Fort Portal

Depending on your current location, you can easily access an MTN Service center near you, if not reach out to the telco’s Franchise shops that are often Smartphone and electronics dealer shops in a region.

Statistically, based on the growing mobile penetration trend, MTN Uganda will widen its service center coverage map in the near future. At the moment, the telco only has service centers in common towns in the central, east, west, and Northern regions.

However, as the telco stretches its coverage area countrywide through customer promotions, customers will join the Yello league, and eventually, more service centers will be populated throughout the country.

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