MTN service centers provide real-time support to common customer inquiries related to SIMCard, Voice, and data queries. As the Yello telco flexes with an “Everywhere you go” slogan year in year out, it has a wide catalog of service centers across Uganda.
Notably, the telco has its highest number of service centers located within Kampala. The rest of the central region further hosts service centers in Entebbe, Masaka, Mityana, Mubende, among other areas.
Further to the West, East, and North, the telco still has a section of service centers located in strategic towns to support customers within specified reachable areas in the region.
In most cases, when your SIMCard misbehaves, the telco’s customer care agents refer you to the nearest service center based on your location. And so, depending on your area code, here is a full list of MTN Service centers you need to note in Uganda.
MTN Service Centers in the Central Region
|Crested Tower Service Center
|Kampala Crested Towers, Nile Avenue
|Kyaggwe Road Service Center
|Mukwano Mall, Wakiseka Kyaggwe Road
|Lugogo Mall Service Center
|Shoprite Lugogo Mall, Jinja Road
|Downtown Shoprite Clock Tower
|Shoprite Ben Kiwanuka Street
|Kampala Road Service Center
|Kampala Road next to Blouvard Kampala
|Lugogo Forest Mall Service Center
|Ground Floor Lugogo Forest Mall
|Acacia Mall Service Center
|1st Floor Acacia Mall, Kira RD Kamwokya
|Bugolobi Village Mall Service Center
|1st Floor Village Mall Bugolobi, PortBell RD
|Entebbe Victoria Mall Service Center
|Ground Floor Victoria Mall, Entebbe Airport RD
|Airport Service Center
|Arrivals Lounge, Entebbe Airport
|Greater Masaka Service Center
MTN Service Centers in the Eastern Region
|Jinja Service Center
|Casino building, Lubus Road
|Mbale Service Center
|Mbale Town, Plot 41, Republic Street
MTN Service Centers within the Northern Region
|Gulu Service Center
|Gulu Obote Avenue, Plot 15, Nehru Road, Lira
|Lira Service Center
|Plot 47 Adumi Road, Opp Opportunity Bank
|Arua Service Center
|Orasea Complex, Arua Town
|Masindi Service Center
|Plot 28-30 Masindi Port Road, Masindi
|Moroto Service Center
|Plot 21, Lia Street, Moroto Municipality
MTN Service Centers in the Western Region
|Mbarara Service Center
|Plot 5, High Street Mbarara
|Fort Portal Service Center
|Baguma Crescent, Lugard Road Fort Portal
Depending on your current location, you can easily access an MTN Service center near you, if not reach out to the telco’s Franchise shops that are often Smartphone and electronics dealer shops in a region.
Statistically, based on the growing mobile penetration trend, MTN Uganda will widen its service center coverage map in the near future. At the moment, the telco only has service centers in common towns in the central, east, west, and Northern regions.
However, as the telco stretches its coverage area countrywide through customer promotions, customers will join the Yello league, and eventually, more service centers will be populated throughout the country.