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SMILE Communications unveils a new package for customers switching from Africell

Smile has launched the “Switch to Smile” campaign for Africell subscribers to help them transition to the SuperFast and high-quality 4G LTE internet services from Smile. Smile, the pioneer 4G LTE broadband services in Uganda, deemed it fit to offer a soft landing for all the Africell subscribers following the announcement that Africell would be exiting the Uganda market come 7th October 2021.

Customers desirous of benefiting from the switch to Smile offer must present their working Africell MiFi and SIM card, which will be swapped for a new FREE Smile MiFi device.

As society navigates to the new normal brought on by the COVID 19 pandemic, access to the Internet and digital technologies has become essential. It keeps us connected regardless of social distancing. Smile aims to provide continuity of online presence and affordable SuperClear voice calls (both local and international) for all Africell subscribers who wish to join the Smile network.

Africell subscribers will receive a FREE Smile MiFi when they take their working Africell MiFi to any Smile retail shop. These new Smile customers will receive a FREE Smile MiFi device + FREE SIM card after completing KYC, and as part of the device activation process, and will be required to recharge with a 15GB Monthly data bundle at only UGX 61,000. Included in this offer are unlimited FREE Smile-to-Smile calls as well.  

Unveiling this new campaign at the company’s headquarters in Bukoto, Felix Owilo, the Head of Marketing and Communications, expressed excitement over the roll-out of the service. He said that:

“This is a first-of-its-kind offer in the market focused on welcoming all the Africell subscribers to the home of SuperFast 4G LTE internet where quality and reliability is a standard. Smile’s commitment to the Ugandan market has never wavered, and we shall continue to come up with more innovative offers to ensure that all our customers get more value from our services “.

This offer is for a limited period and is only available to people with a working Africell MiFi. For more information on this campaign, customers have been encouraged to call or WhatsApp Smile’s dedicated 24-hour customer care team on +256 (0)720 100 100 or dial 100 from the SmileVoice app.

EDITOR’s NOTE: Part of this story is from an official press release shared with the Tech Point Magazine team.

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